Some lovely feedback comments this month

Really enjoyed our stay. Thank you for making us so welcome. We love the room, fab shower, comfy bed and great TV. Found the staff to be really warm and friendly and approachable. Fantastic choice for breakfast and tried things that we would not normally have at time.

Excellent housekeeping. I was not informed about the check in time and arrived at 11am and had to wait till 2pm.

Thank you for the excellent refreshments that you provided for my wife’s funeral, I am most grateful.

Brilliant evening. Staff are incredible.

Wonderful service and great attitude.

Pleasant stay. Food good. Working shifts so thanks for tucking me away in a far corner of the hotel with no passing noise so I could sleep.

Clean hotel, quiet and lovely to stay in. Good food and drinks. Will certainly recommend. Charging for breakfast as an extra is not good. The modern thing nowadays is to include breakfast.

I recommend a review.

Room clean and comfortable. Had dinner one evening and the food was very good.

Lovely friendly welcome– thank you.

Great room, bathroom and balcony.

Lovely photos etc.

Outstanding food, excellent friendly and alert service. Congratulations. Your staff are wonderfully welcoming people. Why are hot towel rails competing with air con on warm days! Would appreciate air con in all rooms and not just premium rooms.

Room clean and comfortable. Reception staff lovely. Waitress lovely. Shower was rubbish, sprays more water on the floor. Would have found it difficult to wash my hair.

Someone from your management needs to take a long hard look at room 7 and decide if they would like to be incarcerated in such a small room overlooking internal walls!

A lovely meal. Regularly come in for a Sunday lunch which is excellent.

Lovely food.

Everyone is so friendly in the restaurant. Food is excellent, cannot fault it.

Brilliant food. Should be a 5* hotel.

What an excellent hotel. All the staff so helpful and accommodating. Facilities really good and all my family really appreciated the tolerance shown to our children. Thanks for putting the tables together for us so we could eat together as a family.

I had a lovely stay. The staff are very friendly and helpful. The breakfast was great. I would stay here again.

 

Team work here is amazing…

Our staff go that extra mile for us….Just when you thought that your manning levels were good, sickness and half term creep up on you and it throws you turmoil when there are gaps on the staff  rota.  Can we cope without a certain person? The answer is, of course, yes because we have staff who simply step up to the mark and support each other. At the moment business is good and we’ve got a fabulous team who work hard, over and above the norm, to make sure that our customers always get good service. Well done and thanks to you all. You are all equally as important as each other and it’s because of you that we have lots of lovely comments and repeat guests. There are too many of you to name personally but you know who you are. Thanks a million to you all.